Privacy Policy
Last updated: August 28, 2026
FloodResponsePros.com is a free service to assist homeowners in connecting with local service providers. All contractors/providers are independent and FloodResponsePros.com does not warrant or guarantee any work performed. It is the responsibility of the homeowner to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All persons depicted in a photo, video, or illustration on this site are actors, models, or illustrated representations, and not contractors listed on this site.
1. Introduction
This Privacy Policy explains how floodresponsepros.com ("we," "us," "our") collects, uses, and shares information when you use this website or submit a request to be connected with a water damage or storm restoration provider.
2. Information We Collect
We collect information you provide directly, such as your name, phone number, email address, ZIP code, and a description of your water damage situation, when you call or submit our contact form. We also collect standard technical information (such as IP address, browser type, and pages visited) automatically through cookies and similar technologies.
3. How We Use Your Information
We use the information you provide to match you with an independent provider in our network, to respond to your inquiries, to improve this website, and to comply with legal obligations.
4. How We Share Your Information
We share the information you submit with the independent service provider(s) we connect you with, so they can contact you about your request. We may also share information with service vendors who help us operate this website (such as hosting and analytics providers), and as required by law.
5. FCC/TCPA 1-to-1 Consent Disclosure
By submitting a request through this website, you provide prior express written consent to be contacted by floodresponsepros.com and by the specific matched service provider(s) — and only those providers, consistent with one-to-one consent requirements — by telephone (including calls placed using an automatic telephone dialing system or an artificial or prerecorded voice), text message, and/or email at the phone number and email address you provide, regarding your water damage service request. This consent is specific to your submission and is not shared with unrelated third parties for marketing unconnected to your request. Consent is not required as a condition of using our service, and message/data rates may apply.
6. Cookies & Tracking Technologies
We use cookies and similar tools (including analytics and advertising tags) to understand site usage and measure the performance of our advertising. You can control cookies through your browser settings.
7. Data Retention
We retain the information you submit for as long as necessary to fulfill the purposes described in this policy, including matching you with a provider and complying with legal or recordkeeping obligations.
8. Your Choices
You may opt out of future marketing communications from us at any time by contacting us at contact@floodresponsepros.com. Opting out of communications from a matched provider should be handled directly with that provider.
9. Children's Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
10. Contact Us
Questions about this Privacy Policy can be directed to contact@floodresponsepros.com.